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We may receive compensation from reviewed brands which may impact rankings and ratings. We don't cover all providers in the market. Prices and terms of featured products may change. Free offers may have additional terms.
Advertiser Disclosure

Discover and compare top brands on our website. We provide unbiased reviews to help you select the best products. While we do receive advertising fees from some brands, we also review non-affiliated brands. Our comparison table is influenced by factors such as advertising fees, conversion rates, reviewer opinions, and product popularity.

Important Notice: Our reviews, ratings, and scores serve as informative tools only and may not be entirely precise. Despite possible changes in offers, we strive to provide the most current information available.

Our website does not include every brand, provider, or offer available in the market. Please take the time to read and understand our 'Terms of Use' as it outlines the extent of our service, and to ensure that it meets your needs.

What Is a Past Due Invoice?

A past due invoice occurs when a client fails to pay for a product or service by the agreed-upon due date. This situation can disrupt cash flow, complicate business operations, and require immediate attention to resolve.

Common Reasons for Past Due Invoices

  • Client oversight or forgetfulness

  • Financial difficulties on the client’s side

  • Disputes over the product or service delivered

  • Billing errors or misunderstandings

 

Past Due Invoice

Steps to Manage a Past Due Invoice

Effectively managing past due invoices involves clear communication, prompt action, and a structured approach to avoid future issues.

1. Review the Invoice

Ensure that the invoice is accurate, includes all necessary details, and was sent to the correct person or department. Mistakes in the invoice can delay payment and complicate resolution.

2. Send a Friendly Reminder

Begin with a polite reminder email or call, emphasizing the due date and providing a copy of the invoice if necessary. Often, clients may simply have forgotten, and a gentle nudge can resolve the issue quickly.

3. Follow Up Regularly

If the client does not respond to the initial reminder, follow up regularly. Increase the urgency of your communication with each follow-up, but always maintain professionalism.

4. Offer Payment Plans

If the client is facing financial difficulties, consider offering a payment plan. This demonstrates flexibility and increases the likelihood of recovering the amount owed.

5. Consider Late Fees

If you haven’t already, you might want to implement late fees for overdue payments. This can incentivize timely payments in the future.

6. Escalate When Necessary

If the invoice remains unpaid despite your efforts, it may be time to escalate the matter. This can involve sending a final notice, engaging a collection agency, or seeking legal action if the amount is significant.

Preventing Future Past Due Invoices

Prevention is key to managing your cash flow and avoiding the complications that come with past due invoices.

Clear Payment Terms

  • Ensure your payment terms are clearly stated in all invoices and contracts.

  • Specify due dates, late fees, and acceptable payment methods.

Use Automated Reminders

Utilize invoicing software that sends automated payment reminders to clients before and after the due date.

Build Strong Client Relationships

  • Maintain good communication with clients to ensure there are no misunderstandings.

  • Regular check-ins can prevent issues from escalating to the point of overdue invoices.

Request Deposits or Advance Payments

For large projects or first-time clients, consider requesting a deposit or full payment upfront. This reduces the risk of non-payment.

Example of a Past Due Invoice Notice

Below is an example of a template you can use to notify clients of a past due invoice:
 

Subject: Past Due Invoice Reminder
Dear [Client Name], We hope this message finds you well. We are writing to remind you that the following invoice is now past due:
Invoice Number: [Invoice #]
Due Date: [Due Date]
Amount Due: [Amount]
Please arrange payment at your earliest convenience. If you have already made the payment, kindly disregard this notice. If there are any issues or you need further information, please contact us.
Best regards, [Your Name]

Invoicing Software to Manage Past Due Invoices

Utilizing the right invoicing software can streamline the process of managing and preventing past due invoices. Here are a few options:

  • QuickBooks: Provides automated reminders and easy invoice tracking.

QuickBooks
QuickBooks

 Best choice for small businesses

✔ Automated online banking system

Create estimates & Reports
 Get a 30-day free trial


  • FreshBooks: Allows for easy communication with clients and automatic late fee applications.

FreshBooks
FreshBooks

 Best choice for small and mid businesses

✔ Fast payment setup 

 Great customer service

 Get 30-day free trial (not required creadit card)


  • Zoho Invoice: Offers robust features for tracking invoices and payment status.

Zoho
Zoho

 Provides multiple payment gateways.
 Integrates with other Zoho apps to streamline workflow.
 Supports multiple languages and currencies.
 Offers a free plan for small businesses.


  • Wave: A free option that includes essential invoicing tools and reminders.
Users Reviews

Hear it from our satisfied customers.

  • Emma Williams
    Emma Williams

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Online Invoicing Software Experts

Online Invoicing Software Experts

Are you in search of the perfect online invoicing software for your business? You're in luck! Our expert team dives deep into the top solutions to find the best options just for you. Whether you're just starting out or are already running a large company, we look at everything important - like what features are available, how much it'll cost, how easy it is to use, and how good their customer support is. Our mission? To help you find the invoicing software that fits your unique needs like a glove, making your work faster and easier.

Find the best invoicing software

The Invoice software finder system will help you to find which invoicing software fits you best.

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We found the best invoicing software for you!